To what extend are study skills essential to being a successful hospitality manager .pdf

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Rakotoarison Mirana
David Potter
December, 17th 2012
Module Code:________


To what extent are study skills essential to being a successful manager?

Study skills or learning skills are defined as the needed abilities to succeed at the
University or for a job (Cottrell 2003). It might be necessary for managers or leaders,
recruiters and students. Indeed, looking for a job might be one of the most difficult steps for
young students. University will prepare to be what recruiters require but sometimes to achieve
a position studies are not certainly the only way to succeed. Moreover, certain positions as a
manager or a leader wonder more than skills as qualities, experiences and personal
development. Being aware about the role of a manager or a leader and his responsibilities is
helpful to succeed. It is also essential for a manager or a leader to understand, compare, learn,
practice and develop managerial skills, study skills or learning skills.

According to Payne E. and Whittaker L. (2006), a skill is a learned ability which will
never be forgotten if it is practiced as long as possible. Therefore, study skills are abilities
learned at University that students could never forget as soon as it is practiced by an
experience. There is a range of study skills which could be learned at the University as action
planning, coping with pressure, group work, communication, organization, time management
and reflection on the experience. Those skills are maybe essential to be aware about the job
and its responsibility. Those could be the key to the success. But those skills could also be
learned only with an experience. For example, coping with pressure in the hospitality industry
is a crucial criterion to be able to handle pressure from the supervisor and from work if there
is a range of tables. This skill suggests a self-managing because it is an experience which
permits to be able to do it. Those kinds of skills are called learning skills or independent
learning because it is in the situations that someone could learn by itself.
Payne E. and Whittaker L. (2006) propose that study skills would be benefit in the
world of work. In fact, the world of word is competitive and to succeed as a manager it would
be necessary to know study skills which will assist you to be successful. Furthermore, it is
impossible to being a manager without recruitment. That is why study skills will help us to
provide the best profile (Cameron 2009). On the other hand, to succeed means probably how
to hold a position. Being a manager is not enough it is important to know what the purpose of


a good manager is because his responsibility is depending on the objectives. If the objectives
are justly achieving is because the management was right. Thus, a manager will be certainly a
good and a successful manager.
Northedge (2005) maintains throught the Kolb cycle that study skills might need a
concrete experience. The reflection on the experience will enable to draw a conclusion about
what was learned. This reflection is important to understand and relearn with practical
aspects. It will be clearly a way to understand consequences of the manager role in his
environment. That is why it is undeniable to know what the study skills are and what the way
to develop them are. To being familiar and to using routinely those study skills a manager
ought to be effective and efficient. It is a key to be successful because a manager could act
instinctively with a practical experience and reflect fastly on the whole relation between his
action and its consequence in the company.
There is a numerous of Study skills which are essential to succeed at University and
the world of work. Reflecting on them and practicing it might be the way to develop and
improve them. Being a manager it knows his role and responsibility by comparing managerial
and study skills. But it also has qualities and personal development.
To being a successful manager it is indispensable to know what a manager is. Miller
J.E., Porter M. and Drummond K. E. (1998) argue that “A manager is a person who directs
and controls an assigned segment of the work in an enterprise.” That definition supposes that
a manager is responsible of the whole department including his own position, the workers, the
customers and the owner’s objectives. To being responsible means to know ordered tasks,
achieve the best performances, manage people with a good management style and method and
take care about customer’s needs. But it might be also indispensable that a manager has to be
a leader which is a person who is followed by people who want to because it is a charismatic
person and his value or his management is right and well. The role of a supervisor is to
motivate and stimulate workers as a leader and to direct and control the department as a
manager. His success depends on the work of others and that is the mirror of the management
Study skills learned by a manager candidate might be the same as the managerial skills
expected from this job. By comparing these two it is obvious that study skills might be
necessary to be a successful manager. For example, group work skill could be compare as a
human skill from the managerial skills. J.E., Porter M. and Drummond K. E. (1998) consider

that the human skill deals with the manager attitude to work with others and not by others. His
function is linked with workers. And if a supervisor is looking down on them the employees
will not let him succeed. Communication and relations with people ought to be indispensable.
Others study skills are compared to the managerial skills: reflection on the experience to the
conceptual skill which is defined as the ability to perceive the whole relationship between
each department like training would cost more for the company; self-organization and time
management to the technical skill which means the method to do duties and the self-control of
the time objectives like making a pastry on time. Those evidences show the relation between
study and managerial skills. We could draw the conclusion that a manager will need study
skills. But it is not only to learn study skills at University because skills could be transferable
from a guide or a mentor (Armstrong 2004).
Study skills might be useful as soon as they are compared with managerial skills. The
fact is it should not be enough to being a successful supervisor because it will be only apply if
people agree with the management style. The contrast between a leader and a manager might
be now interesting because a leader is a charismatic person with qualities and a selfdevelopment. Consequently, qualities and personal development would improve the abilities
by being passionate, being determined and being curious (Caterer and Hotelkeeper 2011).
Those will help to be a leader because workers are convinced about his intent to succeed in
the right way and with a team spirit.

This essay has focused on the study skills which might be essential to being a
successful manager. Study skills could be essential by giving the ability to being aware,
experienced, and self-managed. Those skills might be useful for a management career by
responding on the profile and understanding the purpose of the manager position. Having a
practical experience and a reflection on it could improve study skills by taking distance,
comparing with a theoretical knowledge and analyzing if it is the key to succeed. By knowing
the role of a manager it is certain to find similitude between managerial and study skills. It
could means that is also essential as qualities and personal development to succeed in this
(1270 words)


Armstrong, M. (2004) How to be an even better manager. 6 ed. London: Kogan Page.
Cameron, S. (2009) The Business student's handbook: skills for study and employment.










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Cowe, R. (2007) Obituary: Lord Forte. The Guardian. Available from:<>.
[Accessed 20 August 2012].
Manson E. (2011) What makes a good leader? [Online]. Caterer and Hotelkeeper. Available
from: <>. [Accessed 13 septembre 2012 ].
Marriott, R. E. (2003) Building a Family Legacy-The Marriott Story. Marriott Magazine:
wiwter. Available from :< marriottschool.byu.adm/the-marriott-story.pdf>. [Accessed 20
August 2012].
Miller J.E., Porter M. and Drummond K. E. (1998) Supervisor in the hospitality industry. 3rd
ed. New York: John Wiley and sons.
Northedge, A. (2005) The good study guide. [Electronic library]. The Open University.
Avilable from :< - /Ressources/ouvrages_numerises/Northedge 2005/>.
[Accessed 10 september 2012].
Payne, E. and Whittaker, L. (2006) Developing essential study skills. 2nd ed. Harlow: Pearson


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