113886773 SriLankan s no 1 preferred travel agent .pdf


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8

The World of Sri Lankan News Serendib News

November 2012

Carlton's roads to
Success

S

ervice is its motto.
That is service in
grand style. This
is what leading travel
agent Carlton Leisure
offers its numerous and
growing clientele. Proof
of the pudding it is said
is in the eating .Clients
from all walks of life has
savoured what Carlton
Leisure has served them
been no 1 agent to Sri
Lanka . They are delighted
and are coming back for
more. The proof is in the
statistics. Look no further
than the turnover. Already
this year this leading
travel agent has surpassed
its turnover for the whole
of last year by 25 percent.
Its phenomenal success so far, so
quickly, has prompted the company
to open another call centre in Sri
Lanka to cater to increasing demands
for an efficient and class service from
Customers and corporate bodies . The
Sri Lanka call centre raises the number
of Carlton Leisure’s call centres to three
in addition to four offices, with its head
office in Rayners Lane. Also under
active consideration is an office in
Manchester to cater to its client in the
north. Carlton Leisure does not wait
for client to come to them.
Today more than 100 airlines
from around the world are ticketed at
Carlton Leisure’s multiple offices. More
airlines are likely to be added in the
future to its growing list. Sri Lankan
Airlines, British Airways, Emirates
Airlines, Qatar Airlines, and Etihad
Airlines are its main ticketing partners.
But Carlton Leisure is spreading its
wings further and wider. Starting from
its ticketing base, Carlton Leisure has
successfully penetrated the holiday
market, selling exotic holiday locations
through an internet service(www.
carltonLeisure.com) .
Carlton Leisure’s success has been
its imaginative approach to travel
and its readiness to experiment with
unchartered destinations .South

WEST LONDON (Head Office)
299 Rayners Lane PINNER Middlesex, HA5 5EH
Tel: 020 8385 6850/020 8100 0000
Nearest Tube station : Rayners Lane

Eastham EAST LONDON
07 Station Parade High Street North, LONDON E6 1JD
Tel: 020 8586 7675 / 0208 100 0000
Nearest Tube station : East Ham

Newbury park office
ESSEX :742 Eastern Avenue, ILFORD Essex IG2 7HU
Tel: 020 8554 4200, Fax: 020 8554 4900
Nearest Tube station : Newbury Park

Tooting office SOUTH LONDON
233 Mitcham Road, Tootling, LONDON SW17 9JG,
Tel: 020 8672 5757
Nearest Tube station : Tooting Broadway

America, especially Brazil the
continent’s emerging super power,
is one of those regions that Carlton
Leisure ventured into and it has proved
a success. Year 2011 Carlton Leisure
was ranked 3rd agent with Tam
Airlines with sales over a million .
The agency has more to offer than
individual and family travel. It has
entered the corporate sales market
with a staff that counts over 60 years
of experience in this aspect of travel.
Carlton Leisure’s corporate clients
include government offices, leading
hotels and prominent companies. A
great strength of this travel firm is its
dedicated and creative staff with years
of experience in the business behind
them.
As Managing Director Tavi
Thevarajah constantly remarks,
dedicated staff means a happy and a
satisfied clientele.
The highly experienced and skilled
travel consultants have earned a
reputation for courteous and efficient
service that has made satisfied
customers return over and over again
to Carlton Leisure for all their travel .
That is what Carlton Leisure is
committed to do please its customers.
Don’t believe us they say at Carlton
Leisure just trust our customers.
Carlton Leisure is a trusted
household brand amongst sri lankans .


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