HDS Telecom analytics infographic .pdf

REAL-TIME

TELECOM ANALYTICS
BIG DATA. BIG OPPORTUNITY.

C
N

NS

TEL

FO R A
M

E

NETW

2M

M

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RY I oT

D

S
ES

ST

ER

AN

U

P

T ER P R

E
S
I

IN D

NSU M

ER

EN

B
U
M
S
O
IN
C
E

ICE
RV

App
CO

ND S
A
K
R
E
O

O P ER ATI O

10 of BILLIONS
S

of network data measurements
per operator, each hour!

TELECOM BIG DATA

BIG DATA GOALS

BIG DATA PAIN

87

%

Telecom Operations

$9.8
BILLION

of operators view big
MARKET
BY
data and advanced
2020*
analytics as very
important or critical in
the next 12-24 months*

Historical data alone doesn’t
help me predict traffic
congestion well in advance!
Improve customer
service and quality
of experience

Grow revenue
with new service
offers

C
OM
E
L
E
T

C
OM
E
L
E
T

Telecom Business

BU

OP

E

RA
O
TIO N S G

SI

Reduce OPEX &
control CAPEX

Sales and Marketing

Business Management

Can this data tell me which
new services to add to attract
and retain customers?

Can this data help me optimize
my personnel and network
resources to increase profitability?

LS

Monitoring performance
data is neither real-time nor
granular enough!

S

Network Planning

AL

Network Operations

N E SS G OA

Reduce
subscriber churn

*Source: Heavy Reading – The Business Cases for Advanced Telecom Analytics, Oct. 2014.
(Figure in U.S. dollars.)

BIG DATA

BENEFITS
TELECOM OPERATIONS

TELECOM BUSINESS

L-TIME
A
E
R

Network
Optimization

Business
Optimization
Data Monetization
and Target
Marketing

Analysis and
Forecasting
Customer Service
Assurance

SOLUTIONS
NEED TO BE...

AP

PLIC ATIO

Customer 360
Management

S
N

Granular
Improve visibility to see service and network
details in real time – at a fine grain millisecond level!

Adaptive

Scalable

Support machine learning
to correlate real-time
and historical data for
both predictive outcomes
and automated actions.

TELECOM
NETWORK
ANALYTICS

Analytics designed for
‘carrier class’ applications
e.g. processing 10’s of
Gbps of data in real time.

Open
Support an open and virtualized software environment for
rapid deployment and simple creation of customized analytic apps.

WANT TO TAP INTO THIS BIG OPPORTUNITY TODAY?

HITACHI CAN HELP:

Check out Hitachi Live Insight for Telecom for granular analytics
designed specifically for real-time telecom big data applications.

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