KEYCOPTER Leaflet .pdf

Nom original: KEYCOPTER-Leaflet.pdf

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For more information, please contact your
Airbus Helicopter’s representative

From any device

Exclusive range of dedicated online


Customer Portal
Access from any device your online
services 24/7

Helping you to manage your fleet when
you need it

Access Keycopter online services 24/7 From

> innovative online platform

> Available 24/7

An on-the-go platform, wherever you


We are at your service

> Direct LINK TO Airbus

K ycopter


Airbus Helicopters Customer Portal

© AIRBUS HELICOPTERS, Aeroport International Marseille Provence - 13725 Marignane Cedex - France - 2014 - All
rights reserved, Airbus Helicopters’ logo and the names of its products and services are registered trademarks.
Airbus Helicopters reserves the right to make configuration and data changes at any time without notice. The
facts and figures contained in this document and expressed in good faith do not constitute any offer or contract
with Airbus Helicopters. Concept design by Tout Cap Créations - Photos by ©Ned Dawson and @Eric Raz. Printed
in France by SPI

Ask your local contact which Keycopter services are available for you

Printed on PEFC certified paper originating from sustainable forests. KEYCOPTER-LF-0714E
KEYCOPTER-LF-0714E.indd 1-4

22/07/2014 16:10


eWarranty Claims



is an online library offering a complete range of up-to-date Technical Publications
at your fingertips, either in PDF format or through an interactive online reader.

is a paperless web tool enabling you to manage your Claims from start to finish
with ease and reduced processing times.

is an interactive communication tool allowing you to get quick responses from
Airbus Helicopters experts to any support and services question.

is a module allowing you not only to place spare parts orders, but also to manage
quotations, invoices and to follow your orders backlog.

Main functionalities

Main functionalities

Main functionalities

Main functionalities

> Interactive reader
> IPC catalog
> Downloadable PDF format documentation

> Create your Warranty Claims

> Place your Requests

> Track your Warranty Claims

> Track your Requests

> Access to your spare parts catalog
> Online spares ordering and quotations
> Direct link to the IPC
> Orders, quotations and invoices tracking

What this means for you
> Access all Technical Publications online

> Create notes

> Benefit from a powerful full-text search
> Prepare a single printable PDF file
containing a set of work cards
KEYCOPTER-LF-0714E.indd 5-8


What this means for you
Take advantage of an always up-to-date

> Directly contact Airbus Helicopters’
Warranty Department


> Get full visibility on all your ongoing
Claims at user and company levels


What this means for you

What this means for you
Transfer your Claims in real time to
relevant teams

> Place your support and services
questions through Keycopter


Monitor your Claims status at each stage
of the process

> Get full visibility on all your ongoing
Requests at user and company levels


Transfer your Requests in real time to
relevant teams

Share remarks at company level
Find any piece of information in a single
Optimize maintenance preparation tasks

> Access all Claims-related information in
one place


Save time and gain efficiency

> Directly interact with Airbus
Helicopters’ experts


Be informed about your updated Request

> Place and track your spare parts orders
and quotations online at any time


Get immediate parts’ availability and

> Directly access your IPC catalog from


Complete your shopping basket from the

> Follow your orders backlog


Check the progress of delivery in real

> Print and review your invoices


Download updated orders-related
documents at any time

Benefit from efficient on-quality and ontime feedback

22/07/2014 16:11

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