Student Success Coordinator Senegal .pdf
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Student Success Coordinator at EDACY
Job type: Full Time, Contract (Renewable) – 1y (3 m. probation).
Reports to: Country Director Senegal
The Student Success Coordinator (SSC) is responsible for :
1-promotion of student success
2-coordination of student learning
3-coordination of training with instructors and mentors
4-creation and maintenance of a sustainable alumni program
The SSC manages all student success activities to provide students with required skills, hard
and soft, as defined by their program track.
He/she coordinates online and offline training delivery, technical and non-technical evaluations,
project presentations and all related academic learning, with all training program contributors,
i.e., hard skills tutors, hard and soft skills instructors, academic and enterprise mentors.
Besides coordination, he/she is also responsible to recruit qualified candidates for training and
learning support, in both English and French, in each learning stage of a defined program track,
for hard and soft skills.
The SSC collaborates with program curriculum and business development departments to
ensure curricula delivery is in-line with enterprise demands and provides insights and feedback
to ensure the curricula design and delivery is well managed, at each learning stage of a defined
Essential duties and responsibilities
Serve as the SSC for Senegal and assist as required in other countries where EDACY
operates, or will operate in coming future (Ivory Coast and Nigeria)
Provide academic and student support services to increase retention and persistence
Assist in the planning, development, implementation and evaluation of EDACY’s
instructional and learning support services
Provide individualized academic support guidance and coordinate soft skills group
meetups on topics such as efficient study skills, team-work, remote working and
Work with academic partners on the coordination, scheduling, outreach and promotion
of program tracks teaching and learning opportunities
Work with the marketing department to promote programs and services of EDACY
Effectively monitor and report (data reports) student learning, participation and
plateforme usage at each stage of the learning process
Maintain close working relationships with academic mentors, instructors, tutors, all
relevant external community bodies and other student learning communities, online and
Oversee online and offline guided tutoring and peer help in each stage of the learning
Maintain EDACY alumni program with continuing education courses in soft and hard
skills for 2 years post graduation
Manage a database of EDACY Alumni including: CVs, employment, personal projects
and all relevant information
Maintain relation with Alumni with an inclusive active participation program of EDACY
alumni in new cohort activities as mentors, guides and helpers
Assist with one or more system-wide programs such as tutor training, program
development and student plateforme monitoring
Bachelor’s degree required: Master’s degree is a plus
A minimum of two (2) years experience in providing student support services, such as
student counselling, tutoring, student success workshops
Demonstrated advocacy and commitment to student success, online learning tools and
a deep understanding of the challenges faced by African students
Significant professional experience with problem solving and conflict resolution
Well developed oral and written communication, planning skills and adaptability
Experience in project management, teambuilding and necessary digital tools
Ability to establish and maintain cooperative working relationships with faculty,
academic staff and students essential
Strong digital skills and big motivation to make things happen
Good level of English and French are prerequisits
Opportunity to participate in innovating in higher education while having a real impact
Holidays and annual leaves
Send your application before 13pm GMT, 27/10/2017 to :
We are looking forward to hear from you!