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Student Success Coordinator Senegal .pdf


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Student​ ​Success​ ​Coordinator​ ​at​ ​EDACY 
Dakar,​ ​Sénégal 
 

Job​ ​type:​ ​Full​ ​Time,​ ​Contract​ ​(Renewable)​ ​–​ ​1y​ ​(3​ ​m.​ ​probation). 
Reports​ ​to:​ ​Country​ ​Director​ ​Senegal  
 

Position​ ​Overview 

 
The​ ​Student​ ​Success​ ​Coordinator​ ​(SSC)​ ​is​ ​responsible​ ​for​ ​:  
1-promotion​ ​of​ ​student​ ​success 
2-coordination​ ​of​ ​student​ ​learning 
3-coordination​ ​of​ ​training​ ​with​ ​instructors​ ​and​ ​mentors 
4-creation​ ​and​ ​maintenance​ ​of​ ​a​ ​sustainable​ ​alumni​ ​program 
 
The​ ​SSC​ ​manages​ ​all​ ​student​ ​success​ ​activities​ ​to​ ​provide​ ​students​ ​with​ ​required​ ​skills,​ ​hard 
and​ ​soft,​ ​as​ ​defined​ ​by​ ​their​ ​program​ ​track.  
 
He/she​ ​coordinates​ ​online​ ​and​ ​offline​ ​training​ ​delivery,​ ​technical​ ​and​ ​non-technical​ ​evaluations, 
project​ ​presentations​ ​and​ ​all​ ​related​ ​academic​ ​learning,​ ​with​ ​all​ ​training​ ​program​ ​contributors, 
i.e.,​ ​hard​ ​skills​ ​tutors,​ ​hard​ ​and​ ​soft​ ​skills​ ​instructors,​ ​academic​ ​and​ ​enterprise​ ​mentors. 
Besides​ ​coordination,​ ​he/she​ ​is​ ​also​ ​responsible​ ​to​ ​recruit​ ​qualified​ ​candidates​ ​for​ ​training​ ​and 
learning​ ​support,​ ​in​ ​both​ ​English​ ​and​ ​French,​ ​in​ ​each​ ​learning​ ​stage​ ​of​ ​a​ ​defined​ ​program​ ​track, 
for​ ​hard​ ​and​ ​soft​ ​skills. 
 
The​ ​SSC​ ​collaborates​ ​with​ ​program​ ​curriculum​ ​and​ ​business​ ​development​ ​departments​ ​to 
ensure​ ​curricula​ ​delivery​ ​is​ ​in-line​ ​with​ ​enterprise​ ​demands​ ​and​ ​provides​ ​insights​ ​and​ ​feedback 
to​ ​ensure​ ​the​ ​curricula​ ​design​ ​and​ ​delivery​ ​is​ ​well​ ​managed,​ ​at​ ​each​ ​learning​ ​stage​ ​of​ ​a​ ​defined 
program​ ​track. 
 

Essential​ ​duties​ ​and​ ​responsibilities 







 
Serve​ ​as​ ​the​ ​SSC​ ​for​ ​Senegal​ ​and​ ​assist​ ​as​ ​required​ ​in​ ​other​ ​countries​ ​where​ ​EDACY 
operates,​ ​or​ ​will​ ​operate​ ​in​ ​coming​ ​future​ ​(Ivory​ ​Coast​ ​and​ ​Nigeria) 
Provide​ ​academic​ ​and​ ​student​ ​support​ ​services​ ​to​ ​increase​ ​retention​ ​and​ ​persistence 
Assist​ ​in​ ​the​ ​planning,​ ​development,​ ​implementation​ ​and​ ​evaluation​ ​of​ ​EDACY’s 
instructional​ ​and​ ​learning​ ​support​ ​services 
Provide​ ​individualized​ ​academic​ ​support​ ​guidance​ ​and​ ​coordinate​ ​soft​ ​skills​ ​group 
meetups​ ​on​ ​topics​ ​such​ ​as​ ​efficient​ ​study​ ​skills,​ ​team-work,​ ​remote​ ​working​ ​and 
project​ ​management 
Work​ ​with​ ​academic​ ​partners​ ​on​ ​the​ ​coordination,​ ​scheduling,​ ​outreach​ ​and​ ​promotion 
of​ ​program​ ​tracks​ ​teaching​ ​and​ ​learning​ ​opportunities 










 

Work​ ​with​ ​the​ ​marketing​ ​department​ ​to​ ​promote​ ​programs​ ​and​ ​services​ ​of​ ​EDACY  
Effectively​ ​monitor​ ​and​ ​report​ ​(data​ ​reports)​ ​student​ ​learning,​ ​participation​ ​and 
plateforme​ ​usage​ ​at​ ​each​ ​stage​ ​of​ ​the​ ​learning​ ​process 
Maintain​ ​close​ ​working​ ​relationships​ ​with​ ​academic​ ​mentors,​ ​instructors,​ ​tutors,​ ​all 
relevant​ ​external​ ​community​ ​bodies​ ​and​ ​other​ ​student​ ​learning​ ​communities,​ ​online​ ​and 
offline 
Oversee​ ​online​ ​and​ ​offline​ ​guided​ ​tutoring​ ​and​ ​peer​ ​help​ ​in​ ​each​ ​stage​ ​of​ ​the​ ​learning 
process 
Maintain​ ​EDACY​ ​alumni​ ​program​ ​with​ ​continuing​ ​education​ ​courses​ ​in​ ​soft​ ​and​ ​hard 
skills​ ​for​ ​2​ ​years​ ​post​ ​graduation 
Manage​ ​a​ ​database​ ​of​ ​EDACY​ ​Alumni​ ​including:​ ​CVs,​ ​employment,​ ​personal​ ​projects 
and​ ​all​ ​relevant​ ​information 
Maintain​ ​relation​ ​with​ ​Alumni​ ​with​ ​an​ ​inclusive​ ​active​ ​participation​ ​program​ ​of​ ​EDACY 
alumni​ ​in​ ​new​ ​cohort​ ​activities​ ​as​ ​mentors,​ ​guides​ ​and​ ​helpers 
Assist​ ​with​ ​one​ ​or​ ​more​ ​system-wide​ ​programs​ ​such​ ​as​ ​tutor​ ​training,​ ​program 
development​ ​and​ ​student​ ​plateforme​ ​monitoring 
 
 
 

Qualifications









 

 

Bachelor’s​ ​degree​ ​required:​ ​Master’s​ ​degree​ ​is​ ​a​ ​plus 
A​ ​minimum​ ​of​ ​two​ ​(2)​ ​years​ ​experience​ ​in​ ​providing​ ​student​ ​support​ ​services,​ ​such​ ​as 
student​ ​counselling,​ ​tutoring,​ ​student​ ​success​ ​workshops  
Demonstrated​ ​advocacy​ ​and​ ​commitment​ ​to​ ​student​ ​success,​ ​online​ ​learning​ ​tools​ ​and 
a​ ​deep​ ​understanding​ ​of​ ​the​ ​challenges​ ​faced​ ​by​ ​African​ ​students 
Significant​ ​professional​ ​experience​ ​with​ ​problem​ ​solving​ ​and​ ​conflict​ ​resolution 
Well​ ​developed​ ​oral​ ​and​ ​written​ ​communication,​ ​planning​ ​skills​ ​and​ ​adaptability 
Experience​ ​in​ ​project​ ​management,​ ​teambuilding​ ​and​ ​necessary​ ​digital​ ​tools  
Ability​ ​to​ ​establish​ ​and​ ​maintain​ ​cooperative​ ​working​ ​relationships​ ​with​ ​faculty, 
academic​ ​staff​ ​and​ ​students​ ​essential 
Strong​ ​digital​ ​skills​ ​and​ ​big​ ​motivation​ ​to​ ​make​ ​things​ ​happen   
Good​ ​level​ ​of​ ​English​ ​and​ ​French​ ​are​ ​prerequisits 

Benefits 






Opportunity​ ​to​ ​participate​ ​in​ ​innovating​ ​in​ ​higher​ ​education​ ​while​ ​having​ ​a​ ​real​ ​impact 
Competitive​ ​salary 
Accidents​ ​insurance  
Holidays​ ​and​ ​annual​ ​leaves 
Capacity​ ​building 

 
Send​ ​your​ ​application​ ​before​ ​13pm​ ​GMT,​ ​27/10/2017​ ​to​ ​:  
admin@edacy.com 
 
We​ ​are​ ​looking​ ​forward​ ​to​ ​hear​ ​from​ ​you! 
 


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