CV version classique without pic.compressed .pdf
Nom original: CV version classique without pic.compressed.pdfAuteur: Nicolas RUTHMANN
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RETAIL STORE MANAGER
Seven years experience in retail store, team management,
turnover growth and inventory accuracy. Looking for
managing positions such as Store Manager, Boutique
Manager, Team Manager in Dubai.
Focused on customer service, ability to multitask and to
cope in a fast-paced environment.
Paloma Tower apt 3201
Po box 8203
+971 55 174 3665
French driving license
EDUCATION & CERTIFICATIONS
ALDI LEADERSHIP TRAINING
« Tips to better motivate and communicate with your team » & « Make the best recruitment ».
BUSINESS/SALES UNIT MANAGEMENT DIPLOMA (apprenticeship) ; ranked #1 of my promotion.
Kedi private school – Mulhouse, France
October 2009 – July 2011
FRENCH PROFESSIONAL COMMERCE BACCALAUREAT ; ranked #1 of my promotion.
Lycée Roosevelt – Mulhouse, France
September 2007 – June 2009
Mercurio Import Distribution
Luxury Italian Delicatessen importer, French start-up.
Italian Delicatessen SALES AGENT – Haut-Rhin, France
November 2016 – June 2017
Responsabilities and achievements
Got an exclusive mandate for the total gourmet foods portfolio : built my own customer opportunity base of 235 restaurants and
stores in 6 months.
Charged to develop customer base and sales turnover in the professional food sector : 15 new customers with repeating orders in
Created events management to support the Mercurio Import brand notoriety accross the region : 5 events, conversion rate of
Maintained 24/7 availability for customer questions and concerns.
Discount store chain, global turnover 60 billion euros, more than 8000 stores worldwide.
Supermarket HEAD MANAGER – Cernay, France – 3,7 million euros turnover, 850m² store surface.
October 2009 – October 2016
Responsabilities and achievements
Drove motivation and kept consistent communication among 6 employees.
Participated actively in the recruitment of 4 employees and training of 11 coworkers.
Monitored and managed schedules for salesperson work hours, vacations and days off.
Maintained expenditures throughout the store (overtime, operating bills, stock and consumables).
Prepared regular sales reports to the Area Manager through KPI's and determined sales and financial objectives.
Verified accurate registering of products at checkout with regular assessments and solved cash drawer discrepancies: delivered
yearly inventory rate of 99,2%.
Maintained customer loyalty and resolved timely customer complaints in line with company policy :+8,3% customers number
between 2012 and 2016.
Drove sales and inventory management, stock availability and order management, ability to multi- tasks : turnover growth of
6,3% between 2012 and 2016.
Identified dysfunctions and solved problems throughout the store.
Checked day-to-day on hygiene and security standards such as store cleanness, work clothes and accessories, freshness and on
the respect of the local labours laws.
FRENCH : fluent.
ENGLISH : working proficiency.
Good command of WORD, EXCEL and POWERPOINT.
Proficiency with MacOS and MICROSOFT WINDOWS.
Traveling, golfing, swimming, cooking, hiking, gardening, running.
Community involvement : volunteer in a French local-life association.