CV Benoit English version 2

Benoît
 PIEL

FRENCH
 -­‐
 06/08/1993
Rue
 Marconi
 19
 CH-­‐1920
 Martigny,
 
SWITZERLAND
@mail:
 benoit-­‐piel@hotmail.fr
MANAGEMENT
 TRAINING

Young
 professional
 in
 the
 hospitality
 industry,
 with
 strong
 international
 exposure
 and
 
looking
 forward
 to
 putting
 my
 motivation
 and
 skills
 at
 the
 service
 of
 Customer
 
Experience
 and
 Customer
 Service
 in
 prestigious
 companies
 around
 the
 world.
TRAINING
 &
 EDUCATION
Bachelor
 at
 VATEL
 International
 business
 school
 Hotel
 and
 Management
 -­‐
 
SWITZERLAND,
 Martigny

2011
 -­‐
 2014

-­‐High
 End
 and
 worldwide
 recognised
 Swiss
 Hotel
 Management
 School
Baccalauréat
 of
 Science
 -­‐
 FRANCE,
 Annecy–
 With
 Honors–
 Baudelaire
 High
 School
 
PROFESSIONAL
 EXPERIENCE
THE
 GRANDE
 ROCHE
 HOTEL
 *****
 -­‐
 Management
 Trainee
 -­‐
 Guest
 Relations
 Officer
 in
 
the
 Duty
 Manager
 Department
 -­‐
 SOUTH
 AFRICA
 -­‐
 Paarl
-­‐
 Monitoring
 Guest
 Service
 quality
 thanks
 to
 the
 consolidation
 of
 guest
 feedback.
 

2007
 -­‐
 2011
 
 
 
 

March
 2013
 –
 Aug
 2013

-­‐
 Handling
 and
 solving
 guest
 complaints
 &
 enquiries.
-­‐
 Front
 office
 tasks
 
-­‐
 Managing
 and
 leading
 the
 Housekeeping
 department.
-­‐
 Sales
 and
 Marketing
 trainings
LA
 RESERVE
 HOTEL****
 -­‐
 Internship
 Food
 &
 Beverage
 -­‐
 SWITZERLAND,
 Geneva

Dec
 2011
 –
 March
 2012

-­‐
 Climbed
 up
 the
 ladder,
 starting
 of
 as
 a
 runner
 and
 reach
 the
 opportunity
 to
 drive
 and
 lead
 teams
 
-­‐
 Bar
 Services
 and
 Banquet
 service
MERCURE
 Hotel
 ACCOR
 Group
 -­‐
 Hôtel
 du
 Parc
 -­‐
 SWITZERLAND,
 Martigny
On
 going
 2011
 
 
 
 
 
-­‐Cross
 functional
 experience
 in
 multiple
 fields:
 Receptionist,
 Kitchen
 services,
 Housekeeping,
 Restauration.
 
 
-­‐Management
 training
 of
 Junior
 staff
 
PROJECTS

Junior
 Entreprise
 Vatel
 Switzerland

Startup
 Weekend
Humanitarian
 Project

-­‐
 Co-­‐founder
 of
 the
 Junior
 Entreprise
 Association
 at
 Vatel
 
Switzerland.
-­‐
 Build
 the
 organization,
 the
 articles
 of
 association,
 manage
 teams.
-­‐
 Raise
 fund,
 recruit
 members.
-­‐
 Promote,
 communicate
 and
 find
 sponsors
 &
 partners
 
-­‐
 Participation
 to
 the
 Startup
 Weekend
 at
 HEC
 Paris
 2014
-­‐
 Created
 the
 "Into
 the
 Trek"
 project.
 It's
 a
 two
 weeks
 trek
 in
 Greece
 
in
 autonomy
 in
 order
 to
 gather
 enough
 funds
 for
 a
 humanitarian
 
association.

KEY
 COMPETENCES
Languages
Entrepreneurship
 skills
Leadership
 skills
 
Personal
 skills
 

IT/Systems
Hobbies
MULTICULTURAL
 Experience
South
 Africa
Switzerland
France
Chile
Madagascar
Ivory
 Coast

-­‐
 French,
 mother
 tongue.
-­‐
 English,
 fluent
-­‐
 Spanish,
 intermediate
 level.
-­‐
 Hard
 worker,
 taking
 initiative.
-­‐
 Creative
 thinking,
 problem
 solving,
 planning
 and
 organizing
-­‐
 Motivation,
 teamwork
 and
 planning
-­‐
 Dynamic,
 motivated,
 open-­‐minded,
-­‐
 Timely,
 strong
 adaptability,
-­‐
 Excellent
 presentation,
 
-­‐
 Sports
-­‐
 Word
 processing:
 Word,
 Excel,
 Power
 Point
-­‐
 Experience
 with
 Micros
 Fidelio
 and
 Opera
-­‐Travel,
 Boxe,
 Economics&Finance,
 read,
 cinema

6
 months
2
 years
5
 years
6
 years
6
 years
1
 years