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Simon Swynghedauw
Lille, France
06 29 52 42 20
simonswynghedauw@gmail.com

Natalia Amer
Zalando

Object: Application for the “Junior CRM Manager” position
Dear Natalia Amer,
Working for Zalando would allow me to join the Europe's largest online fashion retailer.
My desire to become an expert in e-Marketing would be filled with this position. Evolving with
young colleagues coming from different countries also motivates me to apply for this position.
As a customer, I am impressed by the quality of your emailing campaigns and would like to
contribute to this success.
Young graduate, I have already gained professional experience in e-commerce through 2
years of sandwich courses. The last two years, I was a Web Analyst and In charge of Marketing
studies for the International department of Vertbaudet, an online clothes retailer, delivering
customers all over the world.
I have learned a lot about the online customer behavior: how to bring traffic and how the
website visitor behaves depending on the device he navigates on. More generally, I know the
different kinds of strategies to recruit customers and to gain loyalty from them. I am also aware
that creativity is a must while developing emailing campaigns and I enjoy thinking about new
ways to maximize the campaigns performance. I was supporting the website manager as for the
emailing strategy of Vertbaudet.com. I have learned a lot in terms of email strategy and know
what is important to take care of to be successful. (content, subject, graphic, texting)
I have also led a consulting project on how should Vertbaudet enter the Russian Market.
I am very interested in drawing recommendations and establishing a strategy from data
analysis. Today, I also want to take part in the implementation of the recommendations as it is
the case with the position you are offering.
My academic background has provided me with multiple examples of loyalty and
recruitment strategies involving mobile marketing, social media, and CRM. Added to that, I
always stay aware of what is new in this area by following marketing blogs and websites.
My curiosity and my ability to work in autonomy are my main assets to succeed in your
company. Enthusiastic and eager to learn, I am a good team player.
Do not hesitate to contact me if you need further information. I would appreciate the
opportunity to meet with you to discuss how my qualifications will be beneficial to your
organization’s success.

Simon Swynghedauw

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